Refund policy

Last updated: 06-06-2026
Store name: Humor Warehouse
Website: HumorWarehouse.store
Contact email: HumorWarehouse@gmail.com

Thank you for shopping with Humor Warehouse. We want you to be happy with your purchase. Please read our return and refund policy carefully before placing an order.

Custom Printed Products

Many of our products, including T-shirts and coffee mugs, are made to order. Because these items are custom printed after your order is placed, we generally do not accept returns or exchanges unless the item arrives damaged, defective, misprinted, or you receive the wrong item.

Returns

We only accept returns for eligible items that are:

  • Damaged during shipping
  • Defective
  • Misprinted
  • Incorrect item, size, color, or design sent
  • Missing from the order

To request a return or replacement, please contact us within 7 days of receiving your order.

Email: HumorWarehouse@gmail.com

Please include:

  • Your order number
  • Your name
  • A description of the issue
  • Photos of the item
  • Photos of the packaging, if the item arrived damaged

We will review your request and let you know if the item qualifies for a replacement, refund, or other resolution.

Non-Returnable Items

The following items are not eligible for return or refund unless they arrive damaged, defective, misprinted, or incorrect:

  • Custom printed T-shirts
  • Custom printed coffee mugs
  • Personalized items
  • Made-to-order products
  • Items worn, washed, used, or altered by the customer
  • Items damaged due to customer handling
  • Items ordered in the wrong size, color, or quantity by the customer

Size Issues

Please review the size chart carefully before ordering.

Because our T-shirts are printed after the order is placed, we cannot accept returns or exchanges for items that do not fit due to the wrong size being ordered.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as soon as possible at:

HumorWarehouse@gmail.com

We will do our best to help, but we cannot guarantee changes or cancellations once an order has entered production or has shipped.

Damaged, Defective, or Wrong Items

If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 7 days of delivery.

Once we review your request, we may offer one of the following:

  • A replacement item
  • A refund
  • Store credit
  • Another appropriate resolution

Please do not return any item without contacting us first.

Refunds

If your refund is approved, it will be processed back to your original payment method.

Please allow 5-10 business days for the refund to appear on your bank or credit card statement. Processing times may vary depending on your financial institution.

Original shipping charges may not be refundable unless the return is due to an error on our part, a defective item, or a damaged item.

Exchanges

Because our products are custom printed, we do not offer exchanges for size, color, or design changes unless the item received was incorrect, damaged, defective, or misprinted.

Lost or Stolen Packages

Humor Warehouse is not responsible for packages marked as delivered by the shipping carrier but lost or stolen after delivery.

If your tracking shows delivered but you did not receive your package, please check with neighbors, household members, your local post office, or the shipping carrier.

Return Shipping

If a return is approved due to our error, a defective item, or a damaged item, we will provide instructions for the return or replacement process.

Customers may be responsible for return shipping costs when the issue is not due to an error by Humor Warehouse.

Contact Us

For return, refund, or order issue questions, contact us at:

Humor Warehouse
Email: HumorWarehouse@gmail.com
Website: HumorWarehouse.store
Mailing Address: 814 Walters Rd Charleston, WV 25314